1. Introduction

Boost Labs ("we,""our," or "us") is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit boostlabs.in or make a purchase from us. By accessing or using our website, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of the website.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party payment gateways; we do not store
  card details)

2.2 Non-Personal Information

• Browser type and version
• Device type and operating system
• IP address
• Pages visited and time spent on site
• Referring URLs and clickstream data

2.3 Information from Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and personalise content. You may disable cookies through your browser settings; however, this may affect site functionality.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and invoices
• Respond to customer service queries and support requests
• Send promotional emails, offers, and newsletters (only with your consent)
• Improve our website, products, and customer experience
• Comply with applicable laws and regulatory obligations
• Detect and prevent fraudulent transactions or misuse

4. Sharing of Information

Boost Labs does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With logistics partners, payment processors, and email service providers solely to fulfil your order or service request
• Legal Compliance: When required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction

All third-party service providers are contractually obligated to handle your data securely and only for the specified purpose.

5. Data Storage & Security

Your personal information is stored on secure servers. We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect against
unauthorised access, disclosure, alteration, or destruction of data.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to keep your account credentials confidential.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

Upon request, we will delete or anonymise your data unless retention is legally required.