shipping & return policy
boost labs
website: boostlabs.in
effective date: april 25, 2026
last updated: april 25, 2026
- Orders are processed within 1–2 business days of payment confirmation
- Orders placed on weekends or public holidays will be processed on the next business day
- You will receive an order confirmation email upon successful placement and a shipping confirmation email with a tracking link once your order is dispatched
We currently ship across India. For international shipping inquiries, please reach out to us at support@boostlabs.in.
Destination | Estimated Delivery Time
Metro Cities | 2–4 business days
Tier 2 & Tier 3 Cities | 4–6 business days
Remote / Rural Areas | 6–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
- Shipping charges, if applicable, will be displayed at checkout before payment
- Free shipping may be available on orders above a specified minimum order value, as communicated on the website from time to time
Once your order is shipped, a tracking number will be shared via email and/or SMS. You can use this to track your order on the courier partner's website.
If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept the package:
- The courier will make up to 2 delivery
attempts - If both attempts fail, the package will be returned to us
- Re-delivery charges may apply for reshipping the order
Boost Labs is not responsible for delays or failed deliveries resulting from incorrect address information provided by the customer.
We accept returns under the following conditions:
- The return request is raised within 15 days of the delivery date
- The product is unopened, unused, and in its original packaging with all seals intact
- The product is accompanied by the original invoice or proof of purchase
Please note: Only unopened packs are eligible for returns. Once a product has been opened or used, it cannot be returned or refunded under any circumstance.
The following are not eligible for returns or refunds:
- Opened or used products
- Products damaged due to misuse, negligence, or improper handling by the customer
- Products without original packaging or missing parts
- Items purchased during sales, special promotions, or with discount codes (unless defective)
- Gift cards or vouchers
To initiate a return, follow these steps:
1. Email us at support@boostlabs.in within 15 days of delivery
2. Use the subject line: "Return Request – [Order ID]"
3. Include your order ID, reason for return, and clear photographs of the product (showing that it is unopened and in original condition)
4. Our team will review your request within 2–3 business days and provide return instructions if eligible
5. Once approved, ship the product to the address provided by our support team. Return shipping costs are borne by the customer unless the return is due to a defective or incorrect product
- Once we receive and inspect the returned product, we will notify you of the refund status within 2 business days
- Approved refunds will be processed within 7–10 business days to your original payment method
- Shipping charges are non-refundable unless the return is due to a defect or error on our part
11. Defective or Wrong Products
If you receive a defective, damaged, or incorrect product:
- Contact us at support@boostlabs.in within 48 hours of delivery
- Share your order ID and clear photographs showing the issue
- We will arrange a replacement or full refund at no additional cost to you
- Orders can be cancelled before they are dispatched by contacting us at support@boostlabs.in
- Once an order has been dispatched, it cannot be cancelled — you may initiate a return upon delivery as per the return policy above
- Refunds for cancelled orders will be processed within 5–7 business days
For any shipping or return-related queries:
Boost Labs
📧 Email: support@boostlabs.in
🌐 Website: boostlabs.in
📍 India